Mark Miller

Mark Miller is COO of Merritt Athletic Clubs with over 30 years of experience at the Senior Management level.

Mr. Miller joined the Merritt Team in 2000 as Regional Fitness Director responsible for all Fitness, Programming and Operations. Since that time he has moved into the strategic role of COO. In this capacity Mr. Miller is responsible for all the day to day management and operations of all 8 clubs, the Merritt consulting arm – MCM as well as its new Wellness division. He has a broad range of expertise including club management, sales, revenue generation, personal training, programming, budgeting, and Cultural and service design in multi company environments.

In addition to running the Merritt Clubs, Mr. Miller speaks at several industry conferences, such as the IHRSA Institute, IHRSA international show, MACMA, NEHRSA, Club Industry and other shows locally and nationally. He sits on a Round table for Executives as both a Chair and participant and writes for industry magazines, as well as consults for other clubs and operations.

Mr. Miller’s areas of expertise lies in Leadership and staff development, revenue generation through both sales and non dues revenue programming, strategic operations and systems development to name a few. He is adept at cultural development and structure and is dedicated to providing and ensuring organizational health and success through proper employee development, cultural and service design.

He is also a speaker at Beyond Activ AMERICAS in New York, USA.